Find the Signal in the Noise
Our AI platform transforms scattered, unstructured customer data – from reviews to support calls – into clear strategic actions
Cyberport Incubatee
GIN Austria 2019
Mizuho Crowd Brain 2021
Are You Making Decisions with an Incomplete Picture?
You Miss the “Why”
Traditional analytics show you what customers do, but not why they do it. You’re missing the crucial context hidden in reviews, support tickets, and social media.
You’re Reacting, Not Predicting
By the time trends appear in sales reports, you’re already behind. The earliest signals of market shifts are buried in unstructured text and conversations.
You’re Wasting Resources
Without understanding true customer intent, you risk building the wrong features, crafting ineffective marketing campaigns, and losing customers to competitors who listen better.
Sapiens Intelligence: The Answer is in the Unstructured.
Sapiens Intelligence was built to bridge this gap. Our AI platform ingests and analyzes the qualitative data everyone else ignores—customer feedback, market commentary, expert articles, and more. We find the critical signals in the noise, delivering a unified view of your market and customers’ true intentions so you can act with confidence.
How It Works
From Data to Decision in 3 Steps
Aggregate Data
Securely connect all your data sources. Our platform ingests unstructured data from internal channels like customer support tickets and reviews, alongside external sources like news, social media, and industry reports.
Analyze & Discover
Our patent-pending AI gets to work. It reads and understands the text, identifying key themes, tracking sentiment, and detecting the subtle patterns that signal emerging customer intentions and future market trends.
Visualize & Act
Go from complex analysis to clear strategy. Insights are delivered through intuitive, interactive dashboards. Easily explore the data, share reports, and equip your team to make faster, more informed decisions.
Core Benefits
Unlock a New Level of Strategic Intelligence
Predictive Trendspotting
See the future before it happens. Our AI analyzes market conversations and media to identify emerging trends with high accuracy. Anticipate shifts in demand and new opportunities, allowing you to act proactively, not reactively.
Deep Customer Intent Analysis
Finally understand your customer’s “why.” Go beyond surface-level metrics as our platform deciphers customer language from reviews and support logs to reveal their true motivations and frustrations. Build better products and craft messaging that truly resonates.
360° Competitor View
Monitor your entire market, not just your own brand. Sapiens provides real-time insights into what customers are saying about your competitors, revealing their strategic weaknesses and your unique opportunities.
500,000+
End-side users
8+
Years of experience
24/7
Availability & Support
80%
Prediction Accuracy